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Hyperlinks not active in notes or histories

New Member
Posts: 8
Country: UK

Hyperlinks not active in notes or histories

ACT! by Sage Premium 2009 (11.0) Version 11.0.0.367 on WinXP sp3

 

I have "paths" or links in both my notes and histories which were always active under previous ACT versions, but after upgrade to Premium v11 are not?

 

For example, under history I might have the following;

 

 

Attachment(s):

\\server\c\apps\quotes\history\email\aaaq2013.pdf

\\server\c\apps\quotes\specs\aptpolos\spin150-v3.pdf

\\server\c\apps\quotes\literature\aptpolos\spinner_brochure.pdf

 

These were all previously active, or "clickable" links to those documents.  If I had similar paths in Notes, they were also active.

 

Now only a "www." is active.

 

Anything which might have changed, or I have missed? 

 

I am connected to the network, full access, so network paths should be ok.

 

Thanks,

Peter 

 

Nickel Super Contributor
Posts: 584
Country: USA

Re: Hyperlinks not active in notes or histories

Peter,

 

Based on the information provided, your issue appears to be associated with a previously reported issue. Currently no workaround to this issue is identified.

 

I apologize for any inconvenience this issue may cause.

New Member
Posts: 8
Country: UK

Re: Hyperlinks not active in notes or histories

Is this issue being addressed in a future update?  Hyperlinks work ok in the notes, so I would hope this will be a quick fix for the histories as well?

 

For many years we have been able to use hyperlinks in the history, and this is really slowing us down.  It seems ridiculous that the latest, most advanced ACT! has gone backwards?

 

A timescale for this fix would be appreciated.

 

Thanks,

Peter