08-19-2009 03:15 AM
I have startedd using ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199. I want to use my old 640x48 layout. However when I am switichin to Default 640x48 layout I am having "error loading layout". What to do?
08-19-2009 02:46 PM
Make sure that you have converted the layout file using 'Convert Act! 3.0 - 6.0 Items' from Tools.
If you have done that, is there something that is non-standard to the way that you customized the file?
Barring that, it may be corrupted.
Worst case, create a new layout file in Act! 10, it's not to hard.
04-11-2010 05:36 PM
04-12-2010 07:54 AM
When the layout is converted (Tools > Convert Act! 3-6 Items) it places a copy of the converted layout into the 'databasename-database files\Layouts' folder. To access the layout:
- in Act 2008 (V10) on the Contact Detail screen - layouts are accessed using the Layout button in the bottom left hand corner of the program. Click on the Layout button and select the appropriate layout.
- in Act 2010 (V12) on the Contact Detail screen - layouts are accessed using the Layout field located just above the contact detail area (on the Detail View/List View toolbar to the far right).