04-29-2019 01:32 AM - edited 04-29-2019 02:02 AM
Now when I want to installing ACT Premium V21. It automatically upgrade to Premium Plus. But, I only have a license key for ACT Premium. How to solve my issue?
And I'm not sure whether the issue is because of I'm not fully remove the old ACT 2012 or the ACT Premium already upgraded to Premium Plus.
05-10-2019 02:53 AM
I think I answered this in another Forum message but here it is again.
Please try and just enter the licence you have and it should downgrade the product to Premium. I have also noticed that some versions of Premium show the Plus logo but are just premium. It seems to have no detrimental affect on use of the database and works normally.
05-14-2019 01:13 AM
Had another one yesterday. ACT Premium installed as Premium Plus. Went to add premium licence and get a message that it was not for that version but did register.
After a reboot ACT showed as Premium and no licence issues. Hope that helps anyone with same issues.