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How to sync ACT Premium license key with ACT Premium Plus

New Member
Posts: 16
Country: Malaysia

How to sync ACT Premium license key with ACT Premium Plus

[ Edited ]

Hi. 

Now when I want to installing ACT Premium V21. It automatically upgrade to Premium Plus. But, I only have a license key for ACT Premium. How to solve my issue?

And I'm not sure whether the issue is because of I'm not fully remove the old ACT 2012 or the ACT Premium already upgraded to Premium Plus.

Silver Contributor
Posts: 1,794
Country: United_Kingdom

Re: How to sync ACT Premium license key with ACT Premium Plus

I think I answered this in another Forum message but here it is again.

 

Please try and  just enter the licence you have and it should downgrade the product to Premium. I have also noticed that some versions of Premium show the Plus logo but are just premium. It seems to have no detrimental affect on use of the database and works normally.

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Silver Contributor
Posts: 1,794
Country: United_Kingdom

Re: How to sync ACT Premium license key with ACT Premium Plus

Had another one yesterday. ACT Premium installed as Premium Plus. Went to add premium licence and get a message that it was not for that version but did register.

 

After a reboot ACT showed as Premium and no licence issues. Hope that helps anyone with same issues.

New Member
Posts: 16
Country: Malaysia

Re: How to sync ACT Premium license key with ACT Premium Plus

[ Edited ]

I think I did restart after installed ACT. but, the result still same. It's okay I will try again