I am using ACT! V16 desktop version and want to have my sales people be able to sync the ACT! on their laptops with the main ACT! database on our server both when they are in the office and when they are out of the office. I would like this to be seemless. Remote syncronization seems to be for satellite offices, not necessrily for sales people who go in and out of the main office network. Would ACT! "know" when it's in the main office network and when it's remote? How would this be configured?
Is there an ACT! app that my reps can use on their iPhones and iPads? Thanks!
It is importantto know ifthe current versionisPROorPremium. (AdditionallyI suggest install ServicePack 1 of ACT! V16 Serverand User Computers)
If you useACT!PROonlybe able tosynchronize theremote databaseon the local network.
If you useACT!Premiumwill be able tosynchronizeremotedatabasesvia the Internet andLocal Network
I havecustomers in Latin Americawithremote databasesforusersin the sales departmentand also toremote servers in other citiesand other countries.
In thesynsetcan be definedif theremote databaseis fora single user orfor multiple usersin a remote officetoconnect totheremote serverover the local network.
Youcan configure theremote databasesto automaticallysynchronizewith the serverevery 3 hours(Example)
Installand implementSynchronizationServices on the Serveris easy, butI suggestyoucontactan ACT! expert consultantfor this configurationand the Remote Database creation.
