02-04-2008 06:12 AM
02-04-2008 07:33 PM
02-12-2008 01:30 AM
I have been an act user for 20 years and have upgraded to V 10 so i can synch my database with remote users. I have 2 issues and would like some advice on how to make things quicker: 1. Speed of loading ACT v 10. I have 1500 contacts linked to 440 companies. 2. How do people synch with remote users? I created a remote database and sent it out to my users. What and how frequently do they send a file back for updating? Thanks, Steve
02-12-2008 01:32 AM
I found out the hard way that you should sync early and often. What ACT doesn't make clear, imo, is that syncing involves huge flows of data. We started attaching quotes to the document tab. I missed two days of sync, and the backlog of data was so great, that sync would not complete in 24 hrs. Well, after ACT's finest tried to fix it, I finally had to just generate new remote db's for everyone. Not good. Lost several day's work. My experience says that once you get beyond syncing basic contacts / history, etc., the system really isn't practical for remote users.