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How to restore deleted contacts with notes/history

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Copper Contributor
Posts: 20
Country: USA
Accepted Solution

How to restore deleted contacts with notes/history

Using Act! Premium Version 21.0.295.0, Update 4  - using workstation with shared db

 

 

I need to restore 3 contacts with history & notes that were deleted today.  I have daily db backup from previous days, I also have a separate synched db on a laptop - it has the 3 contacts I need to restore..  How can I selectively restore just these 3 contacts with their history/notes? 

 

Restoring the entire db is not practical as many other changes have been made since daily backup.

 

Thank you.


Accepted Solutions
Solution
Accepted by topic author aspensys
‎02-08-2019 09:47 AM
Platinum Elite Contributor
Posts: 6,860
Country: USA

Re: How to restore deleted contacts with notes/history

The first thing is don't sync or you will lose the contacts from the remote database. Do a Restore As with the backup using a different name and then export the deleted contacts from the renamed restored database to the main database.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author aspensys
‎02-08-2019 09:47 AM
Platinum Elite Contributor
Posts: 6,860
Country: USA

Re: How to restore deleted contacts with notes/history

The first thing is don't sync or you will lose the contacts from the remote database. Do a Restore As with the backup using a different name and then export the deleted contacts from the renamed restored database to the main database.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 20
Country: USA

Re: How to restore deleted contacts with notes/history

Does this method preserve the notes & history for contacts?

Platinum Elite Contributor
Posts: 6,860
Country: USA

Re: How to restore deleted contacts with notes/history

Yes
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 20
Country: USA

Re: How to restore deleted contacts with notes/history

thank you

Highlighted
Copper Contributor
Posts: 20
Country: USA

Re: How to restore deleted contacts with notes/history

This method worked perfectly.  Thanks for your help!