01-06-2009 09:40 PM
Act 11 (2009) Premium, db from Act 6
Some contacts have thousands (histories) of cleared activities going back to the 1990's. Is there any way to remove them completely?
I have tried Tools|Database Maintenance|Remove Old Data - set to remove from db everything older than 900 days (i.e. all boxes checked and 900 days entered for each.) Then reindex. Then run ACTDIAG.
The Activities tab still shows these cleared items.
The db is very slow if I show cleared items. Any thoughts how to remove them?
Thanks, - mike
01-07-2009 09:52 AM
It appears that you can only delete uncleared items. If an item is cleared, you have to reactivate it before deleting it. Not a viable option for what you need if you are talking about thousands of activities.
01-07-2009 07:34 PM