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How to delete old cleared activities in Activities tab?

Copper Super Contributor
Posts: 55
Country: United States

How to delete old cleared activities in Activities tab?

Act 11 (2009) Premium, db from Act 6

Some contacts have thousands (histories) of cleared activities going back to the 1990's.  Is there any way to remove them completely?

I have tried Tools|Database Maintenance|Remove Old Data  - set to remove from db everything older than 900 days (i.e. all boxes checked and 900 days entered for each.)  Then reindex.  Then run ACTDIAG.

No success.

The Activities tab still shows these cleared items.

 

The db is very slow if I show cleared items.  Any thoughts how to remove them?

 

Thanks, - mike

Tuned Listener
Posts: 21
Country: United States

Re: How to delete old cleared activities in Activities tab?

It appears that you can only delete uncleared items. If an item is cleared, you have to reactivate it before deleting it.  Not a viable option for what you need if you are talking about thousands of activities.

Copper Super Contributor
Posts: 55
Country: United States

Re: How to delete old cleared activities in Activities tab?

It seems that even after an event has been uncleared and deleted, ACT retains the history.  But it still cannot be deleted --- if I try to delete the history Act says the cleared activity has been "deleted by its organizer".