03-17-2017 05:01 AM
Referencing the KB article below:
1) Log on to:
2) User Name
4) Remember my username
To be clear, I do not have any other options to logon as an Administrator or to do anything further
GOAL: I want to to create and manage custom Activity Types in Act!
NOTE: I have been informed by ACT Technical Support, twice by different people, and contra to this KB article, that the only way to create custom Activity Types is to consume not only my time but also SwiftPages Technical Support resources to have it create new Activity Types on an ad hoc basis as my needs arise.
03-20-2017 09:56 AM - edited 03-20-2017 09:57 AM
Currently the only way for Act! Premium Cloud customers to add Custom Activity Types to the database, is by request though a ticket. This is due to web interface and remote database functionality limitations. We realise this isn't ideal for customers, and It's an area planned for improvement.
You can open a new ticket here: https://www.act.com/resources/contact
Please Include the following information:
Please remember to include your database name and URL in the ticket description.
I've requested that the Knowledgebase article you referenced be updated with this info.