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How to completely uninstall ACT 2008?

New Member
Posts: 16
Country: Malaysia

How to completely uninstall ACT 2008?

Hi, 
I want to install ACT Premium V21. But, I have a problem with my boss laptop only. (because others laptop/PC is worked)  I'm not sure why. I already uninstalled the previous ACT 2008 on that laptop, from Windows Control Panel | Add/Remove Programs but after I installed the new ACT. On add/remove program have 'Microsoft SQL Server 2008 Setup Support FIles'. It's automatically installed together. So, maybe it is because the old ACT still there. meaning not completely removed. am i correct?
And how can I completely remove my old ACT. 

Please help me out.

New Member
Posts: 16
Country: Malaysia

Re: How to completely uninstall ACT 2008?

I'm facing the serial number issues. the serial number length not enough. only 20 characters are allowed. but, for ACT V21, the serial number length is 30 characters.

Copper Elite Contributor
Posts: 263
Country: Germany

Re: How to completely uninstall ACT 2008?

Hi asri,

 

Probably your firewall did block the download of the Patch, 

 

depending on your act version, you need to download the latest patch, so you can enter the new Serial nr. 

 

run Act As Administator (Windows right click) 

goto help/ Act! Notifications, 

click on the popup on the right corner, and your act should be updated.

 

 

regards

 

Ingo

 

 

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
New Member
Posts: 16
Country: Malaysia

Re: How to completely uninstall ACT 2008?

How I can download the latest patch? So I do not need to reinstall my ACT?
Copper Elite Contributor
Posts: 263
Country: Germany

Re: How to completely uninstall ACT 2008?

Hi

 

as descripbed before... 

 

run Act As Administator (Windows right click) 

goto help/ Act! Notifications, 

click on the popup on the right corner, and your act should be updated.

 

regards

 

Ingo

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
New Member
Posts: 16
Country: Malaysia

Re: How to completely uninstall ACT 2008?

I cannot go to 'help'. I need to insert serial number first. if I closed it, ACT will close also

Copper Elite Contributor
Posts: 263
Country: Germany

Re: How to completely uninstall ACT 2008?

for Act21.0 use this link http://cdn.updates.swiftpage.act.com/updates/21.0/act2100update7.exe
for Act21.1 use this link http://cdn.updates.swiftpage.act.com/updates/21.1/act2110update3.exe
ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
Highlighted
New Member
Posts: 16
Country: Malaysia

Re: How to completely uninstall ACT 2008?

just install the patch? and should be okay? Do you clear with my problem, right?
Copper Elite Contributor
Posts: 263
Country: Germany

Re: How to completely uninstall ACT 2008?

If you are using act21. and the serial is not fitting, (this means that you are probably using act21.0) then the patch will help you and you will not need a reboot,

in any case, i would strongly recomend to update to 21.1, as a lot of fixes, improvements are made.. but updating to 21.1 may require a reboot.

regards

Ingo
ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
New Member
Posts: 16
Country: Malaysia

Re: How to completely uninstall ACT 2008?

Yes. we are using act 21.0 and the serial is not fitting. Okay I will try to install that patch.
But, If I want to updating to 21.1. I need to update on server first and then on client pc? is it correct?