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How to automate updating records based on list of undeliverables

New Member
Posts: 2
Country: USA

How to automate updating records based on list of undeliverables

We're using Sage ACT! Premium 2012 Version 14.1.108.0 and SwiftPage EMarketing. We only have "basic" SwiftPage service.

 

We're doing email blasts of 6000 contacts (1K per day), and getting long lists of undeliverables in our reports. I would like to use the reports to flag database records that emails are incorrect.

 

The last time I did this it took days to manually flag all the records. Does anyone have a method for getting ACT to use a list of failed email addresses to flag (change a field value) in each corresponding record?

 

I don't understand why this capability isn't built in to either ACT or SwiftPage.

 

Thanks,

Bob 

Bronze Super Contributor
Posts: 1,560
Country: United_Kingdom

Re: How to automate updating records based on list of undeliverables

[ Edited ]

Hi Bob,

 

The easiest way to do this is to use Keyword Search as follows:

 

Menu Lookup|Advanced|Search on Keywords

Search for "Score= -02 Tag= Status=Invalid " (without the ")

 

Select Type=Contacts

 

All Contacts

 

Check for Look in only Histories

 

Click Find Now etc...

 

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org