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How do you "My Record" with a completely new contact?

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Copper Contributor
Posts: 55
Country: USA

How do you "My Record" with a completely new contact?

[ Edited ]

I am performing some database cleanup to reduce the amount of History files that I have on "My Record."  I have over 16K entires in "My Record" History including the removal a duplicate database (each duplicate Contact that was deleted a couple of years ago.    The amount of time that it will take to delete 16K unneeded History files is ridiculous, so I determined that it would be much faster to create a duplicate "My Record" in my name (with no HIstory) and then delete the original "My Record."   

 

The problem is, even when I login as the administrator, I am unable to do this because when I go to Contacts > Delete Contact, that step is grayed out under my name.   

 

How can I accomplish the above objective?

 

Thank you!

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Silver Contributor
Posts: 2,063
Country: United_Kingdom

Re: How do you "My Record" with a completely new contact?

[ Edited ]

Have you considered deleting the history in the history List. You can select type of history or date etc then highlight, right click and select delete in bulk.