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How do you get rid of the signon screen that says "We cannot access your Swiftpage Conneced Services Account...." ?

Copper Super Contributor
Posts: 118
Country: USA

How do you get rid of the signon screen that says "We cannot access your Swiftpage Conneced Services Account...." ?

I had the exact same problem 5 years ago.  Just finished updating to 20.1.  When I sign in, the error message is "we cannot access your Swiftpage emarketing account make sure your account info is correct".  I don't want a swiftpage emarketing account but would like to get rid of the pesky message.

 

Susan

Administrator
Posts: 1,372
Country: United_Kingdom

Re: How do you get rid of the signon screen that says "We cannot access your Swiftpage Conneced Services Account...." ?

You can disable the Swiftpage Emarketing addon in Tools > Manage Addons - you're looking to disable the ACTSPE2005 addon.

That should prevent any future login prompts for Swiftpage emarketing.