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How do I view which contacts are deleted after synchronization?

New Member
Posts: 1
Country: USA

How do I view which contacts are deleted after synchronization?

Using Act v16.0.291.0 Hot Fix 5 on Windows 7 machine.

 

Local DB synchronizes with Master DB hosted on Windows server.

 

Is there a way, either on the Local DB or on the Master DB that we can view which contacts have been deleted by which user?

 

Is there a way to restore those contacts?

 

I believe in previous versions there was a way to lookup the last synchronized contacts and filter for those deleted.

 

In v16 I can see which contacts have been synchronized (Lookup:Advanced:Last synchronized) but not filter for those deleted.

 

Thanks in advance for your help.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: How do I view which contacts are deleted after synchronization?

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: How do I view which contacts are deleted after synchronization?

When a contact record is deleted there is a history entry to that effect on the deleting users my record. A deleted contact record could only be restored by retrieving the record from a previous backup.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Bronze Elite Contributor
Posts: 1,410
Country: United_Kingdom

Re: How do I view which contacts are deleted after synchronization?

Use the History List

Date range - as required

Type - System Changes

Keyword - Deleted

 

Change columns displayed if needed to see information.