05-01-2012 01:35 PM
I need to reinstall future appointments for 1 employee (not all users) that were deleted by mistake. The backup (zip file) is several months old - each week I backup the hard drive files to an external drive. How would I complete this? Thank you.
05-01-2012 01:49 PM
What you want to do might be possible with a third party utility but would involve significant manipulation. However, unless you stopped the SQL server before backing up your hard drive chances are you don't have a backup of your database anyway because a simple copy won't copy open files and the ACT! database files would be open whether ACT! was open or closed.
05-01-2012 02:06 PM
What would be the process to use my old backup file - it would have most of the future appointments and would help my employee get back on track? Thank you.
05-01-2012 03:04 PM
As I noted you would need a third party utility like OakMerge, you can't do it with the ACT! import.
05-02-2012 08:25 AM
05-02-2012 11:44 AM
That sounds like an ACT! backup file so what you need to do is in the ACT! program go to File | Restore and choose Restore As that will allow you to restore the database with a different name.