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How To Increase Time Before Logged off?

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Copper Contributor
Posts: 318
Country: Canada
Accepted Solution

How To Increase Time Before Logged off?

Is there a setting where we can increase the amount of time before a user is logged off from Act Premium Web? If so, where do I find such a setting?

 

Thanks


Accepted Solutions
Solution
Accepted by topic author JagStyles
‎02-10-2016 08:35 PM
Nickel Super Contributor
Posts: 341
Country: USA

Re: How To Increase Time Before Logged off?

from your web server provider

Juan Carlos Otero
juancarlostero@icloud.com

View solution in original post


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Silver Super Contributor
Posts: 2,328
Country: USA

Re: How To Increase Time Before Logged off?

Yes.  It is on the Web Site Administration options.


Stan


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Nickel Super Contributor
Posts: 341
Country: USA

Re: How To Increase Time Before Logged off?

 

 

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Additionally...

Do not forget to periodically back up your database - including attachments - in a folder created for this purpose. - Then copy this ZIP file to a USB stick or external drive for better security.

Keep in a safe place the Act! administrator password.

Good luck and best regards,

 

..

Juan Carlos Otero
juancarlostero@icloud.com
Copper Contributor
Posts: 318
Country: Canada

Re: How To Increase Time Before Logged off?

I don't believe I have that option.  I'm not hosting the database myself, its being hosted by a 3rd party provider.  I do have access via the Web and Windows Client, but neither of those options show a Website Administration option in the Tools pull-down menu.

 

Is this something I would need to request from my provider? Seems silly I can't set this myself.

 

Thanks

Solution
Accepted by topic author JagStyles
‎02-10-2016 08:35 PM
Nickel Super Contributor
Posts: 341
Country: USA

Re: How To Increase Time Before Logged off?

from your web server provider

Juan Carlos Otero
juancarlostero@icloud.com
Administrator
Posts: 4,024
Country: United_Kingdom

Re: How To Increase Time Before Logged off?

Here are a couple useful Knowledgebase articles regarding this:

http://kb.act.com/app/answers/detail/a_id/17485
http://kb.act.com/app/answers/detail/a_id/25630