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Hotfix 3

Copper Contributor
Posts: 30
Country: Canada

Hotfix 3

Hi I just installed Act premium 2010 on my laptop computer and when trying to synch I get the error:

Unable to connect to sync server. Make sure accept incoming syncs is checked...


I read that if both laptop and desktop versions are not the same it will give this error.

Here is my problem: My laptop shows 12.0.409.0, Hotfix 3 and my desktop has 12.0.409.0, Hotfix 2.

When I do an auto update from my desktop it says it already has the latest vesion and hotfix 3 cannot be found anywhere on sage site.


Anybody know if this is coming out soon so I can sync?

Good news there seems to be a new hotfix coming.



Posts: 4,395
Country: USA

Re: Hotfix 3

[ Edited ]

Not having hot fix 3 isn't going to affect syncing.  But to have the latest fixed, you can download hot fix 3 from the knowledgebase article below.  Also try following the second article for your sync issue.


How to Download and Apply the ACT! by Sage 2010 Hot Fix 3


Error: "ACT! is unable to connect to the sync server. Check to be sure "accept incoming sync" is ena...

Message Edited by dlunceford on 10-13-2009 08:39 AM