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History Summary report quandry

Copper Contributor
Posts: 37
Country: USA

History Summary report quandry


When I run the History Summary report, everything is sorted by Comany and all is well.


If I change that sort criteria to another filed, such as 'salesperson', the report only list the sales person once, witht hat activity.

So, if he should have 4 'hits' we only see 1


What am i doing wrong?





Platinum Elite Contributor
Posts: 6,774
Country: USA

Re: History Summary report quandry

It all depends on how and where you change the sort. Please be more specific. There are two places that it can be changed and they will have different results.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer