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History List Cuts Off Details

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Copper Contributor
Posts: 51
Country: USA

History List Cuts Off Details

Does anyone know how to increase the number of characters the History List will restrict the Details field by?  It appears that any documentation that exceeds 139 characters gets cut off so you'd have to go into that specific contact to read the full documentation.  We're currently on Premium v21.1.

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Nickel Elite Contributor
Posts: 559
Country: Germany

Re: History List Cuts Off Details

no known way to do that...
BUT: There is a "preview pane" which you can enable under "options" on the history TAB
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
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Copper Contributor
Posts: 51
Country: USA

Re: History List Cuts Off Details

My Sales Rep was hoping to export his history list and see a summary of the latest documentation without having to open each contact with a lot of documentation, but thanks!

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Bronze Super Contributor
Posts: 1,633
Country: USA

Re: History List Cuts Off Details

That should be pretty easy by editing the one of the history reports.

 

Make sure you select the date range when running and selecting a preview.

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor