06-11-2008 08:56 AM
I thought it might be a good idea to begin history tracking on changes in the email field. If a telemarketer is able to
put in a fresh email for the newsletter then that telemarketer can be paid a commission.
Clear, simple, easy...
I went into the proper menu for setting up a field for history tracking to record changes in the email field for contacts.
Followed the directions as per in the Quickstudy guide.
No history is getting recorded. I have been back into the process for setting the history tracking for email more than once
and it's all looking perfect but it still isn't working.
Has anyone tried this before?
06-11-2008 10:35 AM
Field E-mail changed from "email@example.com" to firstname.lastname@example.org
Did you select Generate history for the Email field as par item 3 in the Editing a Field section of this ACT! Knowledge Base article - http://tinyurl.com/3qx26f
Did you Save and then Refresh after making the change? Otherwise you won't see it straight away.
06-11-2008 12:04 PM
06-11-2008 12:10 PM
What version of ACT! (the full build from Help | About)?
Can you try it on the email field in the demo database?
I also started on 6502 CPUs in assembler... on the Apple ][
06-12-2008 08:09 PM
Well, why not try the update to 10.02
You can download the current patch from http://www.act.com/support/updates/index.cfm