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Hide users email history to each other

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New Member
Posts: 12
Country: United_Kingdom
Accepted Solution

Hide users email history to each other

Hello all

 

We have Sage Act! Premium 2012. Act for web version on server and just Act! Premium on other computers.

 

We have 7 users set up with ACT. I have set up Act/Outlook so all sent and received emails are logged in history. Is there a way I can stop email historys attaching to users history that come from another user. Obviously we want any leads and customers emails to still attach to users, just emails that are between the users I'd like to prevent attaching.

 

Is this possible?

 

Thanks in advance

 

Robert


Accepted Solutions
Solution
Accepted by topic author trainlk
‎09-25-2015 03:20 AM
Bronze Elite Contributor
Posts: 2,548
Country: New_Zealand

Re: Hide users email history to each other

Yes you can do that.

Logged on as an ACT! Administrator, open the Preferences window, selected from Tools menu. Select the Admin tab and uncheck the item "Allow history creation for e-mails sent from a user of this database to another user".

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


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All Replies
Solution
Accepted by topic author trainlk
‎09-25-2015 03:20 AM
Bronze Elite Contributor
Posts: 2,548
Country: New_Zealand

Re: Hide users email history to each other

Yes you can do that.

Logged on as an ACT! Administrator, open the Preferences window, selected from Tools menu. Select the Admin tab and uncheck the item "Allow history creation for e-mails sent from a user of this database to another user".

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


New Member
Posts: 12
Country: United_Kingdom

Re: Hide users email history to each other

That's worked.

Thanks a lot for your help mate