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Help with restoring deleted users in Act Premium 2008

New Member
Posts: 2
Country: Canada

Help with restoring deleted users in Act Premium 2008

If anyone can offer some assistance or guidance, I would be forever greatful.

 

I think I scewed up big time....in fact Iknow I did.

 

Earlier today I deleted 3 non-active users from database management. I did not understand what it meant when it asked if I wanted to re-assign contacts so I clicked NO.

 

well guess what.....all contacts associated with the deleted users are gone.

 

Please tell me that there is a way to restore as I've lost close to 400 contacts.

 

Thanks,

Tuned Listener
Posts: 23
Country: USA

Re: Help with restoring deleted users in Act Premium 2008

I would say, you need to restore the complete datasbase from a previous backup.

 

Joe

Bronze Contributor
Posts: 955
Country: Australia

Re: Help with restoring deleted users in Act Premium 2008

Joe is correct the only way you are going to get them back is to do a restore and then merge the restored version back into the master database.

 

When you are doing the restore do a restore as so you will then be able to merge into the existign database.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 2
Country: Canada

Re: Help with restoring deleted users in Act Premium 2008

Thank you both Joe & Paul. I will try the restore and see what happens.