08-12-2011 12:40 PM
Have a very basic question here: I can create companies from a contact record and when I return to the list view of contacts, there will be a hyperlink to the company there. However, I have an intern doing some work for me and his do NOT create hyperlinks. Is there something in the settings (admin vs. regular user) that I am missing so that his are also hyperlinks?
thanks for your help!
08-15-2011 10:06 AM
I believe what you are seeing is due to the access level of the user. With a Standard user, if they use the "Create Company from Contact" option it will only hyperlink the company and contact if the Standard user is the Record Manager of the contact.