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Help with hyperlink companies in contact list view

Copper Contributor
Posts: 7
Country: USA

Help with hyperlink companies in contact list view

Hello

 

Have a very basic question here:  I can create companies from a contact record and when I return to the list view of contacts, there will be a hyperlink to the company there.  However, I have an intern doing some work for me and his do NOT create hyperlinks.  Is there something in the settings (admin vs. regular user) that I am missing so that his are also hyperlinks? 

 

thanks for your help!

 

Kristine

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Help with hyperlink companies in contact list view

Kristine,

I believe what you are seeing is due to the access level of the user.  With a Standard user, if they use the "Create Company from Contact" option it will only hyperlink the company and contact if the Standard user is the Record Manager of the contact.

Greg Martin
Sage