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Help with a new user

New Member
Posts: 4
Country: USA

Help with a new user

Act! Premium Version 16.3.11.0

Running on Windows

 

We have added a new user with security role as Manager

When she pulls up an active task from another (Manager User) it does not fully open the task as I am accustomed to seeing it. She is unable to type in the details area. She can see the task, but cannot add her own notes, and advance the task.

She  has been granted view and schedule access under calendar access.

Bronze Elite Contributor
Posts: 1,424
Country: United_Kingdom

Re: Help with a new user

If you bump them up to Administrator (just to test) does that remove the problem?

New Member
Posts: 4
Country: USA

Re: Help with a new user

problem magically resolved itself after a reboot. 

 

Thank you.