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Help...when I logged in today to ACT! Premium I received the following error message

New Member
Posts: 1
Country: USA

Help...when I logged in today to ACT! Premium I received the following error message

I have had this program for a couple of years. Today I could not log on and hed teh following error message.

Sage ACT! Premium 2011 Violation of PRIMARY KEY constraint  'CTL_SYNCROW_ADD_PK. Cannot insert duplicate key in object dbo.CTL_SYNCROW_ADD.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Help...when I logged in today to ACT! Premium I received the following error message

Hello Evydavis,

Welcome to the Sage ACT! Online Community!

 

You will want to run maintenance on your database to see if it can correct the corrupted data.  Use the instructions in this article: KB Article 26854, then attempt to open the database.

Greg Martin
Sage