Community
Showing results for 
Search instead for 
Do you mean 
Reply

Help! Act! Premium Version 16 will not update

BWS
Tuned Listener
Posts: 23
Country: USA

Help! Act! Premium Version 16 will not update

[ Edited ]

Hello,

 

I am trying to update V 16 and it will not work.  I tried to update first time and the intallation process would not download the required "Microsoft C+" or similar file. It said it could not locate the file to download and try later.  I eventually canceled the installation and tried again.  On other attempts the Act Update Download Progress starts and when finished and when extracting I get the error message: "There is not enough space on Drive C:\ to extract this package."  There is plenty of room on Drive C and I keep getting this same message.

 

Any thoughts/ideas?

 

Thanks!

 

*****UPDATE:  Turns out I was able to install the update manually be going to Support/Downloads Center section. Robot Happy

Copper Contributor
Posts: 45
Country: USA

Re: Help! Act! Premium Version 16 will not update

I'm no expert but...  Sometimes this can happen whenFree Hard Drive Space is a Multiple of 4  (80 Gigabytes for example) If desired, temporarily copy a file to change the size of the Free Hard Drive Space  to one that is not a multiple of 4, and try again.

 

Best regards

Everyday I learn something new
Copper Contributor
Posts: 23
Country: United_Kingdom

Re: Help! Act! Premium Version 16 will not update

What juancho said does sound like the issue, as it has happened to me before

Regards,

Sam Keith
Caldere Associates
www.caldere.com
skeith@caldere.com
+44 (0)1189456220