06-21-2014 05:08 PM - edited 06-21-2014 05:41 PM
I am trying to update V 16 and it will not work. I tried to update first time and the intallation process would not download the required "Microsoft C+" or similar file. It said it could not locate the file to download and try later. I eventually canceled the installation and tried again. On other attempts the Act Update Download Progress starts and when finished and when extracting I get the error message: "There is not enough space on Drive C:\ to extract this package." There is plenty of room on Drive C and I keep getting this same message.
*****UPDATE: Turns out I was able to install the update manually be going to Support/Downloads Center section.
06-25-2014 08:35 AM
I'm no expert but... Sometimes this can happen whenFree Hard Drive Space is a Multiple of 4 (80 Gigabytes for example) If desired, temporarily copy a file to change the size of the Free Hard Drive Space to one that is not a multiple of 4, and try again.
06-26-2014 01:32 AM
What juancho said does sound like the issue, as it has happened to me before