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Having trouble with 11.1....is it really worth it to upgrade?

Loyal Listener
Posts: 37
Country: United States

Having trouble with 11.1....is it really worth it to upgrade?

I am having trouble even getting past the installation phase with the update of 11.1. Is it really worth it to upgrade and while I have read some of the documentation provided, what does 11.1 exactly provide that 11.0 doesn't have? I just don't want anything to be jeopardized or have a downtime occur as I have multiple users. Thanks again in advance for your help!
Moderator
Posts: 4,395
Country: USA

Re: Having trouble with 11.1....is it really worth it to upgrade?

What issue are you having when installing the update?  Review the KB article below on changes that were made in 11.1

 

What Changes Were Made in ACT! by Sage 2009 (11.1)

Loyal Listener
Posts: 37
Country: United States

Re: Having trouble with 11.1....is it really worth it to upgrade?

It says "The version of Act! detected is not compatible with this update. The update will now exit" and i am using 2009 Premium....any clues?
Moderator
Posts: 4,395
Country: USA

Re: Having trouble with 11.1....is it really worth it to upgrade?

Uninstall your current version.  I sent you a PM with a link to the full premium 11.1 download.  Install with the download instead.
New Member
Posts: 5
Country: Switzerland

Re: Having trouble with 11.1....is it really worth it to upgrade?

have the same error. Could you send me the link too?

 

ThanksI

Moderator
Posts: 4,395
Country: USA

Re: Having trouble with 11.1....is it really worth it to upgrade?

Are you using standard or premium?
New Member
Posts: 7
Country: United States

Re: Having trouble with 11.1....is it really worth it to upgrade?

I am having the same isse.  Can I also get the file?  We are on Version 11.1.183.0.  Thanks.
Moderator
Posts: 4,395
Country: USA

Re: Having trouble with 11.1....is it really worth it to upgrade?

If you're on version 11.1.183.0, then you already have the update installed.
New Member
Posts: 7
Country: United States

Re: Having trouble with 11.1....is it really worth it to upgrade?

Sorry, all of my other machine are on the 11.1....

The machine I am trying to update that I am getting this error on is on version 10.0.3.182 Hotfix 1.

Moderator
Posts: 4,395
Country: USA

Re: Having trouble with 11.1....is it really worth it to upgrade?

I have sent you a PM with the link.