04-26-2012 02:31 PM
Using ACT! 2012 Prem SP 1 HF 3
Whenever you launch the database, either locally, over the network, or even a remote sync copy of the database, it will hang up on the splash screen at Logon Completed. It will hang here at this point for anywhere between 10-15 seconds up to 2-3 minutes before it eventually opens the database.
The database has few custom fields, around 6k contacts, 10 or so users. It doesn't give any problems when you run a check and repair. It also happens to pretty much every computer we try it on. It also doesn't appear to be user specific since it happens to all users.
So seeing as it's definitely database specific, non-user specific, any suggestions on narrowing down and possibly resolving this issue?
04-26-2012 03:18 PM
04-27-2012 09:22 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.