01-30-2013 02:46 AM
There is an upsurge in the use of Surname wher the contact and their partner eitherchoose to retain the surname or in some instances may combine their birth surname and their married partners name.
Currently , ACT will allow the setting p of a joint name in the contact field but does not allow for the use of this combination in a Surname nor in a sSlutation.
It can be resolved by changin the salutation to handle either the two First Namesor even the First & Surname butr the issue of addresss settings in letters or othe documents requires modifiicacton of the address settings to manage his change when creating templates.
It is easy to chanbe the Salutation to match the Contacs names but not so simple to manage for Mail and other settings where the two reqire boyth a Salutation and a saparate Address name using the Conacts two distinct full or surnames
How should this be handled in th current setup od Contact Records??