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Hand Held Content not receiving all contacts from Group

Copper Contributor
Posts: 11
Country: USA

Hand Held Content not receiving all contacts from Group

We're using Hand Held Contact with 8 users and it works very well - for the most part. The only trouble we seem to be having is that some users have 2 or 3 contacts missing from their phones. These are usually job related and are needed. Not all users have the same ones missing even though we are pushing contacts from the same group to everyone. Parameters are the same for each user in HHC and in ACT. The contacts are still missing after days of being entered into ACT. Has anyone else experienced this and do you know of a fix?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Hand Held Content not receiving all contacts from Group

I've never heard of that happening ... You might gave Handheld Contact a call. The can have a look at your settings and at the logs to see what's happening.