04-11-2012 02:07 PM
Need some assistance...
We are seeing some strange behaviours with ACT! 2011 Premium, all relating to Notes added to the History of a Contact.
i have run the standard administrative features to re-index and defrag the database, but this hasn't fixed the issue.
I am concerned that we're having some database corruption.
Has anyone else experienced this before?
And if so, how do we fix it?
Thanks, --David A
04-12-2012 11:16 AM
what size is that Database?
You've been doing daily backups?
Refer to the following Knowledgebase document:
How To Use The ACT! Data Diagnostic Tool (ACTDIAG) to Scan and Repair a Database