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HELP! Create Contact from Company BROKEN

tokay
New Member
tokay
Posts: 14
Country: USA

HELP! Create Contact from Company BROKEN

‎07-07-2013 11:06 PM

Hi,

 

None of my users can create contacts from companies when you click on the button nothing happens, no error messages, zip, just nothing happens.

 

I have:

 

Reviewed the duplicate checking settings (turned them off)

Made sure all machines have the latest Hotfix

Checked and repaired the database

Unlinked date fields

 

Last week I got the button working again (not sure how) and then today I was adding contacts and the first couple worked fine and then bam, nothing I do will get the button to work.

 

I'm running ACT premium 2012 with hotfix 6

 

Any ideas what is going on and how to fix it?

 

Thanks!

 

-Mead

 

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Silver Contributor jonmklub
Silver Contributor
jonmklub
Posts: 1,813
Country: USA

Re: HELP! Create Contact from Company BROKEN

‎07-08-2013 11:08 AM

As a sanity check, does it work for you on the demo database?

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

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