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HELP!!! ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

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New Member
Posts: 15
Country: USA

HELP!!! ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

[ Edited ]

Hello,

I created a custom report, at first data came out now it is a blank page. All that showed

was the header on Friday.

Any Ideas? 

Thanks

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

Because it's a custom report and you provided no information regarding the structure of the report, no I can't make any suggestions other than it could be corruption in the XML code for the report template.

 

Please provide more information.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 15
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

I put in fields from Opportunities.  ex of fields are: Record Creator, Opprotunity, Contact, Stage, Status, Item, Price Create Date.

I saved it with the other reports, using default ext.

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New Member
Posts: 15
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

I just put fields on blank template and saved in default location

with default extension.

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

Did you start it as a blank opportunity report?

Do the opportunities have a contact linked to each of them?

What filter settings are you using?

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 15
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

I opened new template from Opportunities.  Chose record type and added field on template that were listed under

the record type.  Then saved.  This is how it told me to do this.

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

Do each of your opportunities have a contact record attached?

What filter settings do you use when you run the report?

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 15
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

I am just doing some testing and 2 opportunities do have contact fields.  Filtering preview and all users and current month.

Highlighted
New Member
Posts: 15
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

I did have data when I ran the report 4 times.  Then all went blank.

Highlighted
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT 2012 PREMIUM REPORTS NOT SHOWING DATA

Please, all the filter settings, open or closed. The date range depends on the state of the filter settings.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer