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HDPI and 4K Support

Copper Contributor
Posts: 318
Country: Canada

HDPI and 4K Support

Does Act Premium v17 have good support for scaling in windows to support 4K displays? I'm going to be buying a new laptop and was looking at the Dell XPS 15 4K model. Really hoping to get some feedback on this. Thanks.
Administrator
Posts: 4,024
Country: United_Kingdom

Re: HDPI and 4K Support

Act! is not designed to function on screens that run at DPI settings higher than 96DPI.
This knowledgebase article provides some best practices that may enable you to overcome most obstacles involved with using Act! on a computer which has large DPI settings.

Copper Contributor
Posts: 318
Country: Canada

Re: HDPI and 4K Support

Wow that sucks.  Does that then rule out me using a new Dell XPS 15 with Infinity 4K Display? I was going to order this laptop today.

Bronze Elite Contributor
Posts: 1,430
Country: United_Kingdom

Re: HDPI and 4K Support

Just so you know this problem was enough for a prospect to take up another CRM package. Needs to be fixed in V18 if you want to stay competative.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: HDPI and 4K Support

Sorry to hear that ch1p. I've forwarded your concerns to our Product Management team to review.