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Growth Suite

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New Member
Posts: 1
Country: USA

Growth Suite

[ Edited ]

Hello,

 

Trying to migrate from Act 20 desktop to the cloud based Act Growth Suite.  So far a nightmare.

 

On importing my database Growth Suite destroyed the design layout.  Many fields have shrunk to heights of zero.  I can't click to resize and see no place to manually resize or even delete.  Other fields aren't visible at all in the design mode but show up when working with contacts.  How can I work with these fields?

 

Regards.

talktowendys

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Bronze Super Contributor
Posts: 1,633
Country: USA

Re: Growth Suite

Hello Jayden

 

Can I assume you are using Windows 10?  If so, have you upgraded to the latest version which is 1909?

 

I had a customer with this problem, although he is still running it on his desktop, and the upgrade fixed the display problem.

 

Good luck in fixing this.

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
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Copper Elite Contributor
Posts: 318
Country: Germany

Re: Growth Suite

Hello Jayden

 

you may want to open the Layout editor in the cloud, and ajust the field size, we did see symptoms like this when  migrating a longtime "windows-Layout" to Web

 

regards

 

Ingo

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
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Bronze Super Contributor
Posts: 1,633
Country: USA

Re: Growth Suite

Thanks and a great suggestion.  Problem has been solved.

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor