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Gmail formatting difficulty

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New Member
Posts: 2
Country: USA
Accepted Solution

Gmail formatting difficulty

Using Act! Premium 20.0.159 Update 6   I am unable to "enter" and begin new lines/paragraphs within my Google email. For example, if I am writing "Dear XYZ" I cannot go to the next line; instead, the sentence continues on the same line as the salutation. Therefore I am forced to write using the "Open Browser" instruction which does not record the email has having been sent. 


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Solution
Accepted by topic author reoqueens
‎02-23-2018 12:36 PM
Employee
Posts: 198
Country: USA

Re: Gmail formatting difficulty

Please try holding the Shift button then Enter for new line.

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Solution
Accepted by topic author reoqueens
‎02-23-2018 12:36 PM
Employee
Posts: 198
Country: USA

Re: Gmail formatting difficulty

Please try holding the Shift button then Enter for new line.