05-24-2016 12:08 PM
I have Sage ACT! Premium V18 running on a shared database on Windows 10. The formatting is way off, cutting off words and not fitting all in formation on screen: See attachment.
05-25-2016 05:36 AM
you did probably change the font size in windows. You need to revert this settings to the default (100%) then it should work
05-25-2016 09:34 AM
05-26-2016 09:37 AM
Sorry, I was unable to resolve it with the update
Gary W wrote:
I would also ensure that your database has been upgraded to v18.1. There were improvements made in this update for the handling of higher resolution displays.
You can find the update in the downloads centre: http://www.act.com/resources/downloads
05-27-2016 03:41 AM - edited 06-02-2016 05:30 AM
Please could you try clearing your local preferences. Follow the steps detailed in the following Knowledgebase article: http://kb.swiftpage.com/app/answers/detail/a_id/14770
If the issue remains after completing this, please take another screenshot of your Act contacts list to compare.
05-28-2016 09:31 AM
Right click on the Act! shortcut and choose Properties and then choose Compatibility and make sure that all the boxes are unchecked.