03-04-2013 08:07 AM
Please tell me how to format US phone numbers using a dash (i.e. xxx-xxx-xxxx) between the three segments of the number.
Also is there a way to automatically format previously entered numbers with the dashes too?
03-07-2013 07:31 AM
Welcome to the Sage ACT! Online Community!
You can set the format for all phone fields by clicking the ellipses (button with 3 dots) icon next to a phone field, then click 'Edit Formats...'. You can then select the format and set a default.
Updating all phone fields to the default format requires copying the individual phone fields to a different un-used field (ex: User 9, User 10), updating the default phone format, then copying the data back into the phone field. Here is an article with instructions: KB Article 14410