02-10-2016 07:04 AM
I have it set in the database to set the default font to MS Sans Serif 8pt. However, when entering new activity histories and entering notes, it defaults to Arial each and every time. I have to manually force it to use MS Sans Serif. Is this a known issue/bug?
The problem is that now some users in my database aren't making the change prior to entering the notes so we have some with Arial, some with Sans Serif and it's looking quite messy. Not sure why the browser is not using the set default font. I'm using latest version of IE and Windows 10.
02-11-2016 04:24 PM
03-01-2016 07:32 AM
Not sure if you're aware of this but not only is Act v18 Premium Web not using the set default font, but in Chrome, it won't allow me to change the font size when recording a new history. Here's a screenshot:
What you see is the pull down menu for the font size seems to have two (one on top of another). Even though I try selecting "1" as the font size, it keeps defaulting to 7. Also not sure why a font size of 1 is the right selection since it's not really representative of the actual font size. I've been using a font size of "1" to mirror what the desktop version font size has been.
This font size issue only occurs in Chrome. IE does allow me to set the font size but also suffers from not using the default font selected in preferences.
03-01-2016 08:17 AM
03-01-2016 08:23 AM
04-27-2016 06:18 AM
04-27-2016 06:43 AM