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Follow up Opportunity not loging in Opportunity History

New Member
Posts: 3
Country: United States

Follow up Opportunity not loging in Opportunity History

[ Edited ]

Using ACT!2010 I have noticed when a follow up is created in an Opportunity and the follow up activity is completed it is only putting the details in the contact history (if a contact is associated to the oppertunity) but it is NOT adding it to the oppertunity history and should be. 

Anyone notice this too or is there something I need to do?  (yes the "Add the details to history" box is checked too)

Message Edited by ramella on 10-24-2009 11:59 AM
Content edit
Message Edited by ghollister on 10-26-2009 04:46 PM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Follow up Opportunity not loging in Opportunity History

Unfortunately, activities can currently only be linked to contact, company and group records...not to opportunity records. This means that cleared activities under the Activities tab for an opportunity are only going to show under the history for the contact(s) associated with that opportunity and/or activity.

 

If you would like see the functionality to link activities directly to opportunity records, please post and discuss your request in the Share Your Ideas board in this Community.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.