01-13-2009 11:41 AM
01-19-2009 06:48 AM
It may be that the ActEmailMessageStore database, which is the local database that holds the user's email data, is damaged. If this is the case, you will need to call into ACT! Technical Support to attempt a repair or rebuild of the database.
Another option, is to have the user directly integrate with Outlook instead of using the ACT! Email client.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.