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Finding who deleted company records

New Member
Posts: 2
Country: Bahamas

Finding who deleted company records

We have noticed that someone in the company has deleted 2 company records and we want to know who did it.  Is there some way to search ACT to find out who?  Thanks in advance.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Finding who deleted company records

The deletion should have recorded under the History tab of the user who deleted them. Hopefully it was not intentional.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 2
Country: Bahamas

Re: Finding who deleted company records

Thanks for your quick response.  Can I run a history report to show this to me?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Finding who deleted company records

Yes. You can do a lookup on Is User=True, then run a Notes/History Report for Current Lookup, using date filters as well.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Elite Contributor
Posts: 1,449
Country: USA

Re: Finding who deleted company records

Greig,

I believe the contact deletions show on the user's history but not a company.  Is that correct?  If so, any way to find the company deletions and who did them?

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Marshall Knapp
AspenTech Consulting Group, Inc.
Act! Certified Consultants - Diamond Level
866-880-4ACT (4228)
www.aspen-tech.com
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Finding who deleted company records

[ Edited ]

Marshall,

You are correct - only contact deletions show in user history. I don't see a way in ACT! or ACTDiag to view company deletions. This would be a good thing to post on the Ideas board.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Elite Contributor
Posts: 1,449
Country: USA

Re: Finding who deleted company records

Thanks for the confirmation... I'll post over there.

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Marshall Knapp
AspenTech Consulting Group, Inc.
Act! Certified Consultants - Diamond Level
866-880-4ACT (4228)
www.aspen-tech.com