02-10-2016 08:57 PM
I've noticed that when viewing the history of activities for a contact, the minute I try to select the different types I want selected, the TYPES pull down menu changes to show the word "None" and all the other options are gone. I can no longer check off any boxes, there are no boxes to check off.
In addition, the show preview column goes blank. In other words, same type of refreshing problems I've been reporting previously. However, if you choose your filter options i.e: which history types you want to show, and then click on a different tab and go back in, it retains the types you've selected and show preview column works as it should.
Please.... can someone here on the development team for Swiftpage please have these refresh issues fixed - they are making the software almost unusable.
02-17-2016 06:38 AM
As you may be aware we are currently aware of an overarching outstanding defect with the table element in Act Premium Web that we're currently working on.
As for your first issue regarding the types selector, I am unable to reproduce this particular issue as you have described. I am able to successfully select the individual types (or multiples thereof) without any issue. Tested using Act v18 U6 using Chrome And IE11. See below:
02-17-2016 07:03 AM
02-17-2016 07:18 AM
Posting videos of issue reproductions is helpful, but without being able to reproduce it ourselves, or without extra environmental info, there's only so much we can do to help.
02-17-2016 07:45 AM
02-18-2016 04:49 PM
02-19-2016 02:56 AM - edited 02-19-2016 03:13 AM
I just tested again on another externally hosted demo DB before sending you the link, and I am able to reproduce the issue here. It's interesting how I still can't replicate on the DB hosted on my machine running update 6. What hotfix/update do you have installed?
I'll write this up and submit the issue for review. Thanks again for your help.
02-19-2016 12:38 PM
02-21-2016 10:52 AM
I am finding several of the issues tied to what people have set as their Popup options. And of course each browser does it differently. Since many of the options that are cool features on the web are popups this makes some sense.