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Field Value not saving...??

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Copper Contributor
Posts: 22
Country: Canada
Accepted Solution

Field Value not saving...??

I have created some user define fields with a drop down list created from a list of values....  Now....when I change the value and then click on the "Save" icon, I would assume that this new value wouldn't change.  But.....if I refresh or Ctrl - F5....this value reverts back to its original value.  What is really strange is that this doesn't always happen.....its a coin flip....sometimes it reverts...soemtimes it stays with the new value I just finish selecting.  We're using Act 6 Premium for Workgroups.....  Any ideas...Thanks Chris

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Solution
Accepted by topic author graham36
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 22
Country: Canada

Re: Field Value not saving...??

I can't believe that not one person out there knew the issue....and in my opinion...this is another ACT bug.....I did through trial and error find a resolution....any time you change any field in ACT make sure you "Tab" out of field, don't use the mouse....so far since using the TAB feature when changing field values, the problem hasn't happened again.

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Solution
Accepted by topic author graham36
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 22
Country: Canada

Re: Field Value not saving...??

I can't believe that not one person out there knew the issue....and in my opinion...this is another ACT bug.....I did through trial and error find a resolution....any time you change any field in ACT make sure you "Tab" out of field, don't use the mouse....so far since using the TAB feature when changing field values, the problem hasn't happened again.
Copper Contributor
Posts: 156
Country: USA

Re: Field Value not saving...??


graham36 wrote:
I did through trial and error find a resolution....

 

Thanks for coming back and letting us know what you found. Future members searching the forum will be able to use your information. Smiley Happy