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Field Drop Down controls disappeared after moving to Windows 7

Copper Contributor
Posts: 33
Country: Australia

Field Drop Down controls disappeared after moving to Windows 7

We recently moved one of our users from a computer running XP to a computer running Windows 7.

 

In Act Premium 2012, in the contact detailed view, the drop down control (the little box with three dots in it) is NOT visible for the following fields;

 

Name

Company

Phone

Mobile

Fax

 

 

Does anyone know why this would be the case? 

Is it a bug?

 

Thanks,

Kevin

 

 

Nickel Super Contributor
Posts: 843
Country: United States

Re: Field Drop Down controls disappeared after moving to Windows 7

Probably due to large size fonts http://kb.sagesoftwareonline.com/app/answers/detail/a_id/26349/kw/large%20size%20font

Durkin Computing has an addon that will help http://durkincomputing.com/ACTAddonsReleases/Durkin_DPIFixer_setup.exe

 

Rita Kogstad
RKA Associates
Stamford, CT