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Failed to open a connection to the database.

Copper Super Contributor
Posts: 75
Country: Canada

Re: Failed to open a connection to the database.

OK everything work... the only probleme I have is I have installed version 21 Pro and uninstalled now and when I try to install the ACT 18.2 Premium is work good but they take the steps by steps of activation of ACT 21..... my question is there a tool that exist to uninstall my ACT cleaner and after I will install again.

Platinum Elite Contributor
Posts: 14,621
Country: Australia
Copper Super Contributor
Posts: 75
Country: Canada

Re: Failed to open a connection to the database.

With file do I need to take to have the same screen on ACT (preferences), options, menu, colunm, etc... to be the same when I open the software.

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Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Failed to open a connection to the database.

Copper Super Contributor
Posts: 75
Country: Canada

Re: Failed to open a connection to the database.

can we do backup file for the display ?

Copper Super Contributor
Posts: 75
Country: Canada

Re: Failed to open a connection to the database.

[ Edited ]

I did a unistall with the tools and when I reinstall ACT, it's taking the activation screen for ACT21..... I would like to install like the first time by steps by steps and enter my key, activation code ans serial by activate by mail.

 

I have this steps by steps but it's not this one I need to have.... this is because I have installed earlier v21 Pro.

 

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Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Failed to open a connection to the database.

Copper Super Contributor
Posts: 75
Country: Canada

Re: Failed to open a connection to the database.

But why I have the screen to activate ?... it's not the good one.... you know how to get the original one ?