04-10-2011 09:23 AM
I have an ACT database being accessed by a person in another city. The performance is bad. I believe that it is because we have a DSL line in the host office. We have a download speed of about 2.5 Mbps and an upload speed of about 0.35 Mbps. Now I have an offer to upgrade to a connection with 4Mbps in each direction. Does anyone have any experience to support my theory that a faster upload speed (from host to client) will pretty much eradicate the problem?
Thanks for your time.
04-10-2011 09:32 AM
It would have to improve performance. The ACT! program demands significant communication between the database on the SQL servver and the local program. That's the reason that higer speed in RPM hard drives improve performance.
04-10-2011 09:45 AM
Thank you for your reply, Roy.
I am a little surprised by your comment about the rotational speed of the hard drives. Can you quantify the effect of 7200 vs 5400?
04-10-2011 10:42 AM
Significant! In my experience with both perhaps 20 to 30 percent.
04-10-2011 06:23 PM
04-13-2011 10:44 AM
After trying many different things to get remote users working with ACT (including synching and Web access) we found that the most efficient solution for the remote user is just to remote desktop to a computer or virtual machine in house and work in the database from there.