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Faailed merge

Copper Contributor
Posts: 105
Country: United States

Faailed merge

I use Sage ACT! Premium 2012 Version 14.1.108.0

 

Just tried to import contacts from Excel and it failed - duplicate checking turned on for contact and company - with one field being updated.

 

The knowledge base Answer ID 28376 says - Import Fails When Contact Merge Option is Set to "Merge" for Duplicate Contacts After Applying Sage ACT! 2011 SP1 Hot Fix 5.

 

BUT I use 2012 - do I still have to download and install this hotfix?

Copper Contributor
Posts: 105
Country: United States

Re: Faailed merge

Doesn't anyone have a reply for this posting?

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Faailed merge