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F9 to create new note: Not working :(

ldsgja
Copper Contributor
ldsgja
Posts: 16
Country: USA

F9 to create new note: Not working :(

‎10-22-2013 01:44 PM

Just reformated my computer with fresh windows Install after getting some new hardware.  Now Act V16 is giving me an issue:

 

Pressing F9 no longer creates a new note.  Looks like it bring up database history.  Any ideas how to change this?

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ldsgja
Copper Contributor
ldsgja
Posts: 16
Country: USA

Re: F9 to create new note: Not working :(

‎10-22-2013 01:47 PM

Oops!  I figured it out.  Just incase somebody else runs into the problem:

 

Tools: Customize Menus and Toolbars: Keyboard Tab: under categories select &Contacts and you can customize a bunch of stuff.

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Bronze Super Contributor dshaw111
Bronze Super Contributor
dshaw111
Posts: 1,678
Country: United_Kingdom

Re: F9 to create new note: Not working :(

‎10-22-2013 01:50 PM

James,

Why are you using Notes? Why not History? This is a common mistake by users who have not received any Act! basic training.

You can't report on Notes as you can with History.

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
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