07-12-2011 09:07 PM
We are running Sage ACT! Premium 2011 Version 13.0.401.0, Hot Fix 2
I have a user that when she switches databases from one to another she is getting an "External Component has thrown an exception".
She is in the current db, then doing file-open- the other db then gets this error.
07-19-2011 08:41 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
07-27-2011 11:26 AM
Other users also get the error. It is mainly this 1 user as she is one of the few who switch between databases.
Both databases will generate the error, whether switching from A to B or B to A.
07-29-2011 04:58 AM
Do you receive the same results if you:
Chose File/Close then File/Open
Close ACT! (file/exit) and then re-open other database